Shipping policy
Shipping Coverage
We currently ship to all serviceable pin codes across India. International shipping is available for select products — please contact us to confirm availability for your location.
Processing Time
- Orders are processed within 1–2 business days of payment confirmation
- Orders placed on Sundays or public holidays are processed the next business day
Delivery Timeline
| Destination | Estimated Delivery |
|---|---|
| Metro cities | 3–5 business days |
| Tier 2 / Tier 3 cities | 5–7 business days |
| Remote areas | 7–10 business days |
Delivery timelines are estimates and may vary due to courier delays, weather, or other factors outside our control.
Shipping Charges
- Free shipping on orders above ₹499
- Orders below ₹499 may attract a shipping charge as displayed at checkout
- Expedited shipping options may be available at additional cost
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your order using the tracking link provided.
Damaged or Lost Shipments
If your shipment arrives damaged or is lost in transit, contact us within 48 hours of the expected delivery date at hello@abesecom.com with your order ID and photos where applicable. We will initiate an investigation and resolve within 5–7 business days.
Failed Delivery
If delivery fails due to an incorrect address provided by the customer or non-availability at the delivery address, re-delivery charges may apply. ABES E-COM LLP is not responsible for delays caused by incorrect address information.
Contact
Email: hello@abesecom.com Phone: +91 92435 86389